Help/FAQ

GoDigital Artists Web Site

Q: I am interested in being a GoDigital/UrbanDigital Artist. What should I do?
A: We'd love to hear from you. Please send an email to prospective_artists@godigital-media.com with a link to some of your material.

Q: I'm having trouble accessing a page or a feature on the site.
A: Please send an email to our site team: site-admin@godigital-media.com

GoDigital/UrbanDigital Music Store

Q: What is sold in your music store?
A: The GoDigital/UrbanDigital Music Store sells MP3 downloads from albums in our catalog. The MP3s are free of any DRM (digital rights management) which means you can play them on any computer, any portable device, or burn them to CD. Unlike other music stores, our songs are encoded at the highest quality, 320Kbps, and are imperceptible from listening to a CD.

Q: How much does it cost?
A: We sell songs at 99 cents per track and albums for $7.99-$9.99. That's quite a bargain for 320Kbps DRM-free MP3 downloads! Did I mention that we accept 5 different currencies?

Q: How do I buy music from the store? Is the transaction secure?
A: Simply add the album or songs to your cart, then proceed to the checkout screen. Our transactions are currently handled by PayPal and are 100% secure. You DO NOT need to have a PayPal account to buy from us. You don't even have to like PayPal. After payment is made, your will automatically receive an email from the store containing a list of URLs to download your music. These links are active for 24 hours or 3 attempts, whichever comes first.

Q: What forms of payment do you accept?
A: Since our transactions are processed through PayPal, we can accept Visa, Master Card, American Express Discover, eCheck, or existing balance from your PayPal account. International currencies, too!!

Q: Why can't I buy a CD of the music?
A: We hope to add physical goods in the near future. Until then, delivering MP3s in the fastest way to deliver the music, and it allows us to pass the cost savings along to you. Also, some of the music we sell is only available as a digital download exclusive -- that means there IS no physical CD to sell. We offer our music at such a high quality in case you'd like to burn your own CD and retain the hi-fidelity of the original recording.